Terms & Conditions

Website Terms:

We do our best to accurately describe the items we sell, but errors do occur.

Southern Sheepdog Supply LLC reserves the right to edit, change, or clarify descriptions at any time to correct errors in product listings. In the event of inaccuracies in the description of an item, we reserve the right to remove the conflicting information once notified. We make no warranty on the accuracy of a product listing when a conflict in the product information is present. Photos are provided for general identification purposes only and may show optional or additional pieces for illustration purposes. Please refer to the product description for details.

SSS is not responsible for website performance in any particular browser or the inability for a user to use the website due to, but not limited to, internet connection issues, outages, coding issues, or compatibility.

Purchasing and Shipping Restrictions:

  • All items sold by Southern Sheepdog Supply LLC are for U.S. domestic use and may not be exported.
  • No sales to or shipments of any goods outside of the United States.
  • No sales to or shipments of any goods to the District of Columbia (Washington D.C.)
  • No sales to or shipments of any goods to the states of California or New York.
  • No sales of standard capacity magazines to states and localities where such magazines are restricted.
  • All sales are subject to all Local, State, and Federal laws. It is the customer's responsibility to be aware of any laws that may affect their purchase. 
  • All payments are processed immediately upon placement of order.
  • Orders may not be cancelled once they are placed; all orders are final.
  • No amendments may be made to orders once they are placed.

Returns:


  • No returns shall be made without an approved Return Merchandise Authorization (RMA). Email SSS directly at dellyson@sheepdog.supply for an RMA.  Include your order number in the email and a description of the issue. 
  • RMAs must be requested within 5 calendar days of product delivery.
  • Return products must be postmarked within 15 calendar days of product delivery. 

Warranty and Repairs:

  • Southern Sheepdog Supply LLC is not a warranty or repair center for any manufacturer and warranty and repairs must be performed by the manufacturer.
  • Items should be returned directly to the manufacturer per the manufacturers' policies. Please contact the manufacturer for instructions and procedures.
  • In no instance will Southern Sheepdog Supply LLC reimburse a customer for work completed on products purchased from SSS.